Everything you need to know about buying, accessing, and managing your NovelSimple licenses.
No Account Needed
NovelSimple does not use traditional accounts. There is no username, no password, and no registration process.
Your purchase email is your single source of truth. All licenses, installers, and future downloads are tied to it permanently — so use an email address you own long-term.
How Purchasing Works
Payments are processed securely by Paddle, our trusted payment partner. Paddle handles all transactions, invoicing, and VAT/tax compliance on our behalf.
When you complete a purchase:
- You will receive a confirmation email from Paddle with your receipt.
- You will receive a separate email from NovelSimple containing your license and download links for the installer.
Keep both emails. If you ever need to recover your license, your purchase email is all you need.
Accessing Your License Anytime
Lost your license email? No problem. You can retrieve your license and installer at any time:
- Go to the My Licenses page — available in the top navigation and footer of novelsimple.com.
- Enter the email address you used at the time of purchase.
- Your license details and installer download links will be sent to that email immediately.
There is no limit to how many times you can do this. If you reinstall your DAW, switch computers, or simply can’t find the original email, just use the My Licenses page to get everything you need.
Installing and Activating
Once you have your license email:
- Download the installer for your operating system (macOS or Windows) from the link in the email.
- Run the installer and follow the on-screen instructions.
- Open the plugin in your DAW. On first launch, you will be prompted to enter your license details.
- Copy and paste your license details from the email into the activation fields and click Apply.
The plugin will activate immediately. No internet connection is required after activation.
Using on Multiple Computers
Your license allows you to install and use the plugin on 2 machines. Simply use the My Licenses page to retrieve your installer and license details whenever you set up a new system.
Common Questions
I didn’t receive my license email after purchase.
First, check your spam or junk folder. If it’s not there, visit the My Licenses page, enter your purchase email, and your license will be resent. If you still have trouble, contact us via the Contact page.
Can I change the email address my license is registered to?
If you need to transfer your license to a different email address, please reach out to us directly via the Contact page and we’ll help you sort it out.
Is my payment information stored by NovelSimple?
No. All payment processing is handled entirely by Paddle. NovelSimple never sees or stores your card details.
What happens if Paddle sends a receipt but I don’t get the NovelSimple license email?
This occasionally happens due to spam filters. Go to the My Licenses page and enter your purchase email — your license will be delivered right away. If the issue persists, contact us.
Still need help? Reach us via the Contact page at novelsimple.com.